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Operational development in Aden supports faster service and coordination

Operational development in Aden supports faster service and coordination

The Group strengthened its operating capabilities in Aden by organising customer-service, follow-up, and supply-chain teams within a more integrated framework. The development aims to reduce delivery times, clarify responsibilities, and provide partners with a closer coordination point. Its impact will be monitored through response-time, case-quality, and stakeholder-satisfaction indicators.

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